This Privacy Policy explains how Shiv Dharati Communication Pvt. Ltd. uses and protects any information that you provide while using this website.
Shiv Dharati Communication Pvt. Ltd. is committed to ensuring that your privacy is protected. Any information collected from you while using this website will be used only in accordance with this Privacy Policy.
We may update this policy from time to time by revising this page. You should check this page periodically to ensure that you agree with any changes.
What we collect
We may collect the following information:
- Name and job title
- Contact information including email address
- Demographic information such as postcode, preferences and interests
- Other information relevant to customer surveys and offers
We may use tracking tools such as Posthog to understand customer journey and collect insights for training, marketing, and analysis purposes.
Types of personal information collected
A user may access certain parts of the website without creating an account. However, to use full features of the website, registration may be required.
During registration or use of services, Shiv Dharati Communication Pvt. Ltd. may collect the following information (collectively referred to as “User Information”):
- Name
- User ID
- Email address
- Address including country and postal code
- Phone number
- OTP verification data
- Referral details (if used)
- Gender / Age (if required)
- Usage tracking data
- Any other information provided voluntarily
- Any information required under applicable law or contract
We may also keep records of telephone calls for inquiry, order processing, service support, training, or administration purposes.
Purpose of collecting information
The information collected may be used for the following purposes:
- Registration of user on the website
- Processing orders and providing services
- Billing and transaction processing
- Website administration and customization
- Displaying content effectively to users
- Providing personalized offers and advertisements
- Improving services and website functionality
- Research, analytics, and internal records
- Customer support, complaints, and dispute handling
- Communication regarding services or policy changes
- Identity verification and fraud prevention
- Legal compliance and enforcement of terms
Last updated: March 20, 2026